Troubleshooting

Troubleshooting

Nothing answers govee scan

Check these, in order:

  1. LAN Control is on. Govee Home app, your device, settings, LAN Control. Every command over Wi-Fi needs that switch.
  2. One network. Your computer and the light must be on the same network. Guest Wi-Fi and some mesh setups keep them apart, even in one house.
  3. The model carries the switch. Not every model does. Check the models with LAN Control.
  4. Your firewall. Discovery uses multicast on UDP. A firewall that drops it makes every device invisible.

Run govee doctor. It reports what it can see of your configuration.

The LAN Control switch is missing

First check that the model is on the list of models with LAN Control. If it is and the switch does not show:

  1. Check that the light is on Wi-Fi in the Govee Home app.
  2. Unplug the light, then power it on again.
  3. Wait about 30 minutes, then look at the settings again.

If the switch still does not show, contact Govee support.

A command reports success and nothing happens

The firmware ignores a command it does not know, and it answers nothing either way. A failed probe and an unimplemented feature look the same from outside.

If the command comes from send, the device file may declare something this model does not carry. If it comes from a verb, report it — that is a real finding.

A value is refused

The toolkit refuses a value outside the range the device file declares. It does not adjust it. The firmware would clamp the value in silence and report success, and you would believe a setting was applied when it was not.

govee describe <device> prints the range for each command.

Brightness 0 does not turn the light off

On a verified model, brightness: 0 is clamped to 1 by the firmware. Use govee off to turn the device off.

Per-segment brightness does not work over Wi-Fi

The segment channel on lan carries color only. Brightness is global there. ble carries brightness per zone, and cloud carries it per zone. This is a property of the transport, not a gap in the code.

The Bluetooth scan finds nothing

A Govee device stops advertising once something connects to it. If the Govee app, or another program, holds the connection, close it and scan again.

After a firmware update, behavior changed

Firmware updates change behavior with no notice. A device file records the firmware its numbers were measured on. Re-verify after an update, and report what changed.

Report a problem

Open an issue on GitHub with your model number, your operating system, and the output of govee doctor. Redact your network name and your API key.